Nov 11, 2014 | | Berkeley, CA
Client’s rating: 5 of 5

I would like to give a huge thanks to your company and especially one of your technicians, Dago. We had our hood shut off on Saturday May 22, 2010 at 12:00 and were in a panic about how to get it fixed. As you probably know almost all companies that do this kind of work are closed on week-ends. After many fruitless phone calls and frustrating time looking on the internet I happened upon your company and placed a phone-call with very little hope. I was so happy to hear a real live person at the end of the line and Dago actually gave me hope that he could help us. He came through in a big, big way against a lot of adversity. First he had to find a motor that would fit our hood. He did. Then he ran into a lot of problems with the installation of the motor , but he kept trying and finally at 5:30 the hood was working. If Dago had not been so on top of how to get the motor that we needed and install it ,we would have had to close for the week-end and lost a lot of money and had a lot of very unhappy customers. It was Cal graduation week-end so we were very busy that week-end. Dago is my hero. We will defenitely use your service in the future for both our restaurants and I will reccomend you to every restaurant owner I know. Please keep your 24 hour and week-end service available because it saves restaurant owners from the horror of having to close down.My very sincerest thanks

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